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What Real Feedback Sounds Like
You’ve probably faced these exact situations. Here’s how to finally say the thing.
 • 
Claire Lew
2
When You Can't Offer Your Top Performer a Promotion, What to Offer Them Instead
5 ways to enable meaningful growth for your team when traditional advancement isn't on the table
 • 
Claire Lew
4
Lessons From An Angry Uber All-Hands Meeting
The hardest test of leadership isn't giving — it's taking away
 • 
Claire Lew
2

April 2025

How To Get Good at Strategy
Quick pointers for improving your strategic thinking as a leader
 • 
Claire Lew
4
The Interpreter's Dilemma
How to take abrupt and/or vague senior-level directives and turn it into team action
 • 
Claire Lew
If You're a Nice Person, Read This Before Giving Feedback
A nice person's manifesto to being more direct
 • 
Claire Lew
Repairing What's Broken
How to mend trust after a RIF, reorganization, strategic change (or really any kind of mistake, flub, or fracture)
 • 
Claire Lew

March 2025

What Our Teams Crave The Most
The one thing your team wants (that you're likely not giving them)
 • 
Claire Lew
The Anatomy of a Non-Apology
The seemingly innocuous ways an "apology" backfires and causes team resentment — and how to make your apology truly respectful
 • 
Claire Lew
The Hidden Ways Leaders Unintentionally Punish Their Top Performers
How to identify the subtle behaviors that drive away your top performers, and what to do instead
 • 
Claire Lew
The 10 Biggest Leadership Blindspots Based on 10 Years of Research
How to identify these blindspots for yourself, and most importantly, how to avoid them
 • 
Claire Lew
1

February 2025

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