The Heartbeat

The Heartbeat

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When the Vacation Didn’t Recharge You
Thoughts on reorienting toward work, and minimizing the whiplash when you’re coming back from OOO.
Aug 14 • 
Claire Lew
37
3
24 Other Ways to Ask "How Can I Help?" (and Actually Get a Helpful Answer)
The surprising reason this one question backfires, and what to ask instead
Jul 2 • 
Claire Lew
21
2
On Leading Friends
How to be a good leader when you’re also friends with the person
Jun 12 • 
Claire Lew
14
2
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The 5 Most Difficult Employees (And How To Actually Handle Them)
Feb 21 • Claire Lew
219
12
How To Get Good at Strategy
Apr 24 • Claire Lew
101
4
What Real Feedback Sounds Like
May 22 • Claire Lew
44
2
The 10 Biggest Leadership Blindspots Based on 10 Years of Research
Mar 6 • Claire Lew
44
1
If You're a Nice Person, Read This Before Giving Feedback
Apr 10 • Claire Lew
33
The Hidden Ways Leaders Unintentionally Punish Their Top Performers
Mar 13 • Claire Lew
33
9 Questions to Ask When You Start to Notice Underperformance
Troubleshooting performance early, when you’re not entirely sure what the issue is...
Jun 5 • 
Claire Lew
25
2
How to Raise Performance Without Burning Out Your Team
Why the obvious doesn't work when the stakes are high — and what to do instead.
Jun 2 • 
Claire Lew
21
2
What Real Feedback Sounds Like
You’ve probably faced these exact situations. Here’s how to finally say the thing.
May 22 • 
Claire Lew
44
2
When You Can't Offer Your Top Performer a Promotion, What to Offer Them Instead
5 ways to enable meaningful growth for your team when traditional advancement isn't on the table
May 15 • 
Claire Lew
25
4
Lessons From An Angry Uber All-Hands Meeting
The hardest test of leadership isn't giving — it's taking away
May 9 • 
Claire Lew
21
2
How To Get Good at Strategy
Quick pointers for improving your strategic thinking as a leader
Apr 24 • 
Claire Lew
101
4
The Interpreter's Dilemma
How to take abrupt and/or vague senior-level directives and turn it into team action
Apr 17 • 
Claire Lew
12
The Heartbeat
The Heartbeat
Nuanced insights that help leaders navigate pressure and complexity — distilled from working with 50,000+ leaders. Written and illustrated by Claire Lew, Founder & CEO of Canopy.

The Heartbeat

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